The free in-home consultation is the step most people hesitate over, usually because they picture a hard sell at the kitchen table. Here is what happens during the visit, so you know what you are saying yes to when you book.
The samples come to you
Instead of squinting at a screen or driving to a showroom, the samples arrive at your door: real slats, real fabrics, real louver widths. You hold them against your trim and your paint in your own light, which shows how each fabric will actually look in the room.
Every window gets measured properly
Each opening is measured on site by the person who will stand behind the numbers. Out-of-square openings, shallow frames and tall panels get flagged on the spot, while the fix is still a decision rather than a problem. You do not touch a tape measure, and you are never responsible for a measurement.
You get a written quote that does not move
Before the visit ends, you know exactly what the project costs. The quote is written, covers installation, and does not move. No estimate ranges, no surprise line items at install. If you want to compare it against another company's number, do: our Apples-to-Apples guarantee is a price-match promise, and a written quote is what makes a fair comparison possible.
What happens if you say yes, and if you don't
- Approved orders typically arrive within two to four weeks
- The team that measured comes back to install and operates every treatment with you
- Anything that does not match the approved measurements is remade at no cost
- If you are not ready, there is no obligation to order
How to get the most from the visit
Think about how each room is used before the visit: who sleeps late, which windows glare at the TV, where privacy matters at night. Our ten-minute design checklist walks through exactly these questions and gives you a plan to hand the consultant, which turns the visit from a product tour into a working session.
Who should be there
Whoever will make the decision. If two people share it, plan the visit for a time you can both be home: samples look different to different eyes, and the questions each of you has get answered on the spot. It saves a second round of choosing later.
Questions worth asking during the visit
- How long will each product take to arrive? The timeline is confirmed in writing on your quote.
- Who installs, and who do I call afterward? The team that measures is the team that installs.
- What happens if something does not fit? Anything that does not match the approved measurements is remade at no cost.
- What is covered after installation? A manufacturer's limited lifetime warranty on factory defects, four years of service visits at no cost, and warranties that transfer if you sell.
- How do I clean each treatment I am considering?
Plan enough time
Every room on your list gets walked and every window gets measured, so a larger home or a longer list takes longer. Clearing a path to each window ahead of time keeps the visit focused on choosing.
